step 1) open hybris\bin\custom\merchandise-data\merchandisebackoffice\resources\merchandisebackoffice-backoffice-config.xml
<?xml version="1.0" encoding="UTF-8" standalone="yes"?> <config xmlns="http://www.hybris.com/cockpit/config"> <context component="explorer-tree" merge-by="module"> <n:explorer-tree xmlns:n="http://www.hybris.com/cockpitng/config/explorertree"> <n:navigation-node id="Merchandise"> <n:type-node id="MerchandiseContactUsReason" code="MerchandiseContactUsReason" /> <n:type-node id="MerchandiseContactUs" code="MerchandiseContactUs" /> </n:navigation-node> </n:explorer-tree> </context> <context type="MerchandiseContactUsReason" component="listview"> <list:list-view xmlns:list="http://www.hybris.com/cockpitng/component/listView"> <list:column qualifier=" code"/> <list:column qualifier="reason"/> <list:column qualifier=" receiverEmailGroup"/> </list:list-view> </context> <context type="MerchandiseContactUs" component="listview"> <list:list-view xmlns:list="http://www.hybris.com/cockpitng/component/listView"> <list:column qualifier=" name"/> <list:column qualifier="email"/> <list:column qualifier="reason"/> </list:list-view> </context> <context type="MerchandiseContactUsReason" component="simple-search"> <yss:simple-search xmlns:yss="http://www.hybris.com/cockpitng/config/simplesearch"> <yss:field name="code"/> <yss:sort-field name="receiverEmailGroup" asc="true"/> </yss:simple-search> </context> <context type="MerchandiseContactUs" component="simple-search"> <yss:simple-search xmlns:yss="http://www.hybris.com/cockpitng/config/simplesearch"> <yss:sort-field name="name" asc="true"/> <yss:sort-field name="email" asc="true"/> </yss:simple-search> </context> <context type="MerchandiseContactUsReason" component="advanced-search"> <as:advanced-search xmlns:as="http://www.hybris.com/cockpitng/config/advancedsearch" connectionoperator="AND"> <as:field-list> <as:field name="code" operator="contains" selected="true"/> <as:field name="receiverEmailGroup" selected="true"/> </as:field-list> <as:sort-field name="code" asc="false" /> </as:advanced-search> </context> <context type="MerchandiseContactUs" component="advanced-search"> <as:advanced-search xmlns:as="http://www.hybris.com/cockpitng/config/advancedsearch" connectionoperator="AND"> <as:field-list> <as:field name="email" selected="true"/> <as:field editor="java.lang.Long" name="pk" operator="equal" selected="false" sortable="f alse"/> </as:field-list> <as:sort-field name="email" asc="false" /> </as:advanced-search> </context> </config>